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Engagement and gamification

Give players a reason to log in tomorrow.

Missions, races, wheels, scratchcards, streaks and a live chat with rain drops run inside the lobby, not in a bolt-on widget. Each one emits events the CRM can wait for and pays out through the same ledger as every other wallet movement.

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MissionsLeaderboards and tournamentsLucky WheelScratchcardsLogin streaksChat and rain
nova.example/missions
Verified in the product
Wheel · Scratch · Races · Missions
gamification workspaces in the console
Auto or opt-in
tournaments as auto-enroll races or entry-fee events with prize pools
Mission events
enter and branch CRM journeys
Bronze → VIP
default XP ladder, configurable per brand
1
ledger behind every prize, tip and rain drop
What is in the box

Four mechanics, one community layer.

Everything here is configured in the console under Gamification, Chat Management and Referral Settings, and every reward is a wallet movement the finance team can trace.

Missions and streaks

  • Multi-step missions, auto-enrolled or opt-in
  • Enroll in Mission as a CRM journey step; mission step and mission completed as journey triggers
  • Login streaks with a grace period, so one missed day does not reset the run
  • Daily and manual bonuses alongside missions on the Rewards page
  • Mission images generated on-brand in the AI studio
  • My Activity history for the player

Leaderboards and tournaments

  • Auto-enroll races or opt-in tournaments with entry fees
  • Fixed or progressive prize pools
  • Physical prizes as well as wallet prizes
  • Tournament entry as a CRM trigger for follow-ups
  • Leaderboard art from the AI studio, with brand characters
  • Prize payouts as ledger rows, visible in the Transactions report

Instant rewards

  • Lucky Wheel and Scratchcards with their own console workspaces
  • Alea free spins and Originals free spins as prizes and bonuses
  • Big-win sharing and a live winners feed in real time
  • Referral program: codes, click and conversion tracking, eligibility rules, referral fraud controls and rewards on a referral_reward ledger type
  • Poker extras funded from rake: Bad Beat Jackpot, Cash Drops and a 16-gift animated starter pack

Chat and community

  • Chat rooms with reactions and player-to-player tipping
  • Rain drops now or scheduled from Chat Management
  • Moderation: mutes, word filter and slow mode
  • Private host to VIP chat for managed VIPs, in real time, with push fallback
  • Realtime updates for players, brands and admins
Rewards page

One page where every reward lands.

Players do not hunt through menus. The Rewards page lists daily bonuses, the current streak, open missions and locked bonus progress, and it reads the same grant and mission records the console shows.

  • Login streaks keep going through a missed day thanks to the grace period
  • Missions show step-by-step progress; leaderboards show where the player stands
  • Bonuses show locked versus redeemable balance, playthrough progress and the max-win cap
  • Tier-up bonuses from the VIP ladder arrive reliably, exactly once
nova.example/rewards
How a tournament runs

Configure, promote, run, pay out.

  1. Step 1
    Configure

    In the Leaderboard workspace choose a race that auto-enrolls or an opt-in event with an entry fee, then a fixed or progressive pool and any physical prizes.

  2. Step 2
    Promote

    Put it in a banner placement, generate the art in the AI studio and enroll players through a CRM journey that reacts to tournament entry.

  3. Step 3
    Run

    Players follow the leaderboard in the lobby while the live winners feed, big-win sharing and chat carry the event.

  4. Step 4
    Pay out

    Prize money moves through the ledger like every other wallet movement, and players find the result in My Activity.

Who it is for

Retention, community and finance.

Mechanics that emit events, not just points.

  • Missions and tournaments as CRM triggers
  • Wait-for-event journeys on mission steps
  • Streaks, wheel and scratchcards on the Rewards page
  • Referral program with eligibility rules
Evaluator questions

What retention teams ask about gamification.

Can tournaments be free to enter?
Yes. Auto-enroll races have no entry fee; opt-in tournaments can charge one. Prize pools are fixed or progressive, and physical prizes are supported.
Do missions talk to the CRM?
Yes. A journey can enroll a player in a mission, wait for a mission step or mission completed event, and branch on it. Mission and tournament events are among the entry triggers.
How do we keep chat under control?
Chat Management covers moderation, mutes, a word filter and slow mode. Rain drops can run now or on a schedule, and tipping is a ledger movement between players.
What happens when a player misses a day of a streak?
Streaks have a grace period, so a single missed day does not reset progress. Streak rewards appear on the Rewards page with daily bonuses and missions.
Is there a referral program?
Yes, built in: referral codes, click and conversion tracking, eligibility rules, referral fraud controls and rewards posted with a referral_reward ledger type. Referral Settings and the referral list live under Bonuses in the console.
Can we notify players about missions on mobile?
iOS and Android push through Firebase and in-app messages are live in CRM journeys. Web push is coming soon and preflight blocks it until then.
Related

Systems that plug into engagement.

CRM and journeys

Wait for a mission step or a tournament entry, then send, grant or branch.

और जानें

VIP management

The XP ladder, host portfolios and comps that sit above the gamification layer.

और जानें

Player experience

The lobby, Rewards page and chat where all of this is played.

और जानें
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